Guest Services

“We arrived in a blinding snow storm at 10:00 pm with no experience driving in the snow.  We were nervous, a little scared and had no idea what to expect. We were faced with the prospect of finding a hotel room for the night.

Our concierge, Scot, anticipated all of this and called US, literally on the runway and guided us through every step of traveling through a blizzard.  When we encountered the Highway Patrol stop entering the canyon we were prepared. With Scot’s help we made it to our destination safely that night. The personal service we received could not have been more valuable.”

- John & Tracy M.   Dallas, TX

 The type of situation John and Tracy faced can happen to anyone at anytime.

Whether navigating a blinding snow storm, looking for a specific demo ski, or simply trying to find the best pizza in town, the Links Concierge Team is dedicated to the success of your vacation.  While other travelers are left to fend for themselves, you'll have an experienced and knowledgeable local dedicated to your happiness from the first phone call to the in person check-in to ensuring an easy departure!

Links empowers its' Concierge Team with total independence. Unlike other “concierge” services our team is allowed to work freely with vendors, services and retailers to ensure that you get the best value for your time and money. 

 Any concierge can pick up your lift tickets, reserve your ski gear, recommend a private chef and organize activities.  However, the Links difference lies in our aggressive recruitment of highly trained, locally rooted experts who are given the freedom to operate with your best interest in mind.  Your concierge will inspire and engage, anticipate and excite.

To make the most out of our concierge services, it is important to understand how it works and how you can benefit.

Here are several services we provide that add value to your overall vacation & lifestyle experience. 

Pre-trip Communication

While anticipating needs and making valuable suggestions on everything from equipment renting, dining, and shopping to activity ideas and time and money saving tricks.  You will be guided through every detail, including directions for your safe arrival.

In Person Check-In

Forget about picking up keys or worrying about how to get in the house.  Our concierge will coordinate directions and arrival then give you a detailed tour of the home when you arrive.  It’s like you have a good friend making sure you get “home” safe.

Grocery pick up, Luggage Storage & Delivery and Errand running.

You are on vacation, why lift a finger?  Send us your grocery list and have it in the home when you arrive or avoid the hassle and fees with extra bags and send them ahead and let us handle them!  We will help you with any task, big or small, just ask!

Activity & Dining Reservations

Sure, you can do this yourself, but trust our concierge.  They know their product and will make sure you select the right vendor for your group.  For example, Door 2 Door Skis gives one free kids rental for every adult rental.  That amounts to massive savings!